Municipal Utilities Department
The Municipal Utilities Department is responsible for planning, developing, constructing, and maintaining water, wastewater, and solid waste public infrastructure for the City of Chandler.
Please select one of the following categories to learn more about what services the Municipal Utilities Department provides.
To report water leaks and/or water outages:
- For water leaks requiring immediate attention during normal business hours,
please call 480-782-3700 (Option 3, then Option 1).
- For water leaks after business hours, please call 480-782-4130.
Additional Department Information:
Environmental Resources is responsible for protecting Chandler’s existing water supplies, estimating Chandler’s future water demands, negotiating, acquiring and managing Chandler’s water resources, and promoting water conservation through public programs, elementary school education programs, rebates, demonstration projects and workshops. This Division is also responsible for following the status of new State and Federal laws, rules and regulations pertaining to the Clean Water Act and the Safe Drinking Water Act.
Industrial Pretreatment Program
The City of Chandler’s Industrial Pretreatment Section is responsible for enforcing all Federal, State, and Local environmental regulations authorized by the Clean Water Act. This includes monitoring and inspection of all Significant Industrial Users (SIUs) within the City. The Pretreatment Division is also responsible for inspecting oil and grease interceptors at all commercial facilities within the City.
Water Quality Unit
The Water Quality Unit is responsible for ensuring that the City water supply meets the compliance standards set by the State and Federal government. This is accomplished through a program of sampling, laboratory testing, reporting, and record keeping. This area also manages the backflow prevention and flushing programs in order to continuously evaluate the improvement in the taste and odor of the City’s potable water supply.
Wastewater Quality is charged with managing and administering the Industrial Wastewater Pretreatment Program. This program regulates and issues permits to industrial users who discharge pollutants into the wastewater collection system.
Solid Waste Services Division
The Solid Waste Services Division is responsible for providing the citizens of Chandler with the most economical, efficient, and environmentally acceptable refuse collection service and landfill disposal operation possible. This is accomplished through proactive refuse contract management, inspection services, and the continuous education of residential and commercial users.
Water & Wastewater Operations
Water Distribution maintains more than 800 miles of water mains, in excess of 7,500 fire hydrants, and more than 25,500 water valves. This cost center responds to blue stake requests for the location and marking of water mains and sanitary sewer lines within the City limits. This division also ensures that fire hydrants, valves and water meters are properly installed and maintained.
Water Production is responsible for providing Chandler residences, businesses and industries with a sufficient and continuous supply of potable water. This is accomplished through a water treatment process that employs coagulation, sedimentation and filtration to produce 45-million gallons of water per day at the surface water treatment plant. In addition, the system includes 29 wells and booster stations that are controlled by a state-of-the-art Supervisory and Data Acquisition system.
The Wastewater Collection Unit is responsible for maintaining all system appurtenances, such as pipes, manholes and pumping stations. The City has several facilities that treat wastewater, and in some cases return the purified water into the aquifer through injection wells.
- Airport Water Reclamation Facility is responsible for the treatment of domestic and industrial wastewater to water quality standards that allow for reuse of effluent and recharge