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The Chandler Aquatics staff
strives to provide our customers
with a safe and enjoyable
swimming experience.
The safety of you and your
family is our primary concern.
 
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Chandler Aquatics News & Events
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SPECIAL EVENTS CALENDARS
For all special events, please go to the events
calendar for each facility:
* Arrowhead Pool Calendar
* Desert Oasis Aquatic Center Calendar
* Folley Pool Calendar
* Hamilton Aquatic Center Calendar
* Mesquite Groves Aquatic Center Calendar
* West Chandler Aquatic Center Calendar
For more news about Chandler Aquatics
please sign up to receive our monthly e-mail
newsletter, the Chandler Recreation Update:
* Subscribe for e-news now!
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SPECIAL EVENTS OF NOTE
Dive In Movie Night
at Mesquite Groves Aquatic Center
on Saturday, September 4, 2010
Show starts at 7:30 p.m.
Flipper
(PG)
Admission:
$0.75 - Children
$2.00 - Adults
$1.00 - Seniors
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ANNOUNCEMENTS
* Fall Break Time Available
Subscribe to receive Break Time
or read it online here.
* We have moved!
The Chandler Aquatic Administration Office
has moved to the Parks, Facilities & Aquatics
Building at 650 E. Ryan Rd., on the south side of
Tumbleweed Park, west of McQueen Rd.
* Southwest Ambulance Pool Pack Program
If you need assistance to pay for swim lessons
help is available. Southwest Ambulance has
provided the Aquatics Div. with money for
swimming lessons for those who could not
otherwise afford them. For more information,
please call 480.782.2750 or read and complete
the Pool Pack Application.
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AQUATICS HOTLINE: 480.782.2733 .
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Aquatic Facility Rules, Regulations & Policies
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* Pool Manager and lifeguards have complete
authority in the pool. Please remember, lifeguards
are on duty to provide a safe environment and
respond and assist with aquatic emergencies.
It is the parent or guardian’s responsibility
to watch their child at all times.
* Feet first entries only in water less than 5 feet.
Diving head first into water less than 5 feet may
cause severe spinal cord injuries.
* Please keep gate(s) closed – do not prop open.
* Please observe all safety regulations.
* Guests are allowed to wear t-shirts to protect
their skin from the Arizona sun. Please wear a
clean shirt.
* One cooler per family is allowed into the facility.
Food must be consumed in the concession area.
Glass containers and alcoholic beverages are
prohibited.
* All aquatic facilities are smoke-free (smoking is
strictly prohibited in aquatic facilities located on
school sites. This includes the area outside the
aquatic center and parking lots.).
* Any guest entering the pool, swimming or not,
is required to pay the admission fee.
* The City restricts they type of food and
beverages that customers can bring into our
facilities. There are also restrictions on the size
of coolers that can be brought into Chandler
aquatic facilities. Please read our recently revised
Outside Food & Beverage Policy
* No alcohol or glass containers are allowed.
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* Flotation devices, water wings, and flotation
filled swimsuits are prohibited unless U.S.
Coast Guard approved.
* Children 7 and under must be accompanied
by a responsible teenager, 13 years or older,
or adult.
* Children who are not potty-trained must wear
swim diapers at all times at all Chandler aquatic
facilities.
* We ask all guests to shower and use the bathroom
before entering and enjoying the pool.
* Guests who are sick or ill (diarrhea, incontinent,
vomiting) are asked to visit the facility after they
have recovered from their illness.
* Guests with open wounds, sores, inflamed eyes,
colds, nasal or ear discharges, boils or other acute
or obvious body infections or cuts shall be
excluded from entering the facility.
* Fecal Incidents: Maricopa County Health Dept.
(MCHD) requirements are followed regarding
fecal incidents. There are different procedures that
must be followed for solid and liquid fecal incidents.
To avoid the pool being shut down for a 24-hour
period, please, do not bring sick children to the
pool and always use swim diapers with a child
who is not pottytrained. We want to keep all
guests healthy and safe. Please make sure your
children use the bathroom facilities during your
stay at the pool.
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* For the protection of all our guests, the use
of cameras, cell phone cameras, video recording
devices and equipment with digital photography
capability is prohibited in our bathroom/locker
room area. Video recording and photography
of any kind within the pool area must be
approved by the Pool Manager.
Photos & Videos of Participants
City staff often take photographs or video of
participants in our classes and at our special events.
These images may be used in City publications,
Web sites, Chandler Channel 11, local newspapers
or other promotional and marketing materials.
By registering yourself or your children for any of
the programs or activities offered by the City, you
agree to allow the use and publication of any photos
and/or videos taken at any public program, event
or facility of the City of Chandler. You can also
submit photos that you have taken (of City parks,
recreation classes and activities, etc.) for publication
in Break Time. Call 480-782-2910 for details.
Inclement Weather Policy
If classes are cancelled by the Aquatics Office or
the facility manager due to a storm, the classes
will be made up on a date to be determined.
If more than two classes are cancelled, a
10 percent discount voucher or full refund
will be offered.
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There are additional rules and regulations posted at each aquatic center.
Please review these regulations when you visit any of our facilities.
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Chandler Aquatics Frequently Asked Questions & Answers
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Answers to some of the most common questions asked of the City's Aquatics staff.
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Q. Can I fax or phone in my registration
or register online?
A. You can register for classes online.
However, phone and faxed registration
will not be accepted.
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Q. How many aquatic classes can I register
my child in for each session?
A. A student may register for a maximum
of ONE (1) class per session.
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Q. Do I have to pay the fee for each class?
A. No. The lesson fees are for a session.
For example, the fee for a 25 minute
class is $20. That fee covers the entire
six-day session.
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Q. What swim lesson class should my child be in?
A. Please place your child by skills and abilities
according to our course descriptions. If you
have questions, please call the Aquatics Office
at 480.782.2750 and we will be happy to assist
you. You may also bring your child to the
facility of your choice during normal operating
hours and request a swim test.
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Q. How do I know what level my child will
advance to for the next session if registration
is required prior to the completion of the session?
A. A general rule of thumb is that children will
remain in the same level for at least two sessions.
Detailed information on your child's progress can
be provided by your child's current instructor.
Staff will do their best to move children into the
appropriate class level the first day of each session
if space is available. If a move cannot be
accommodated, the instructor should be able to
work with the student at the appropriate skill level.
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Q. Can I change my childs class should they
progress to the next level?
A. Yes. Transfers can be made up until noon on
the Friday before the next session begins if
there is space in the next level. Please call
(480) 782-2756 and our staff will be happy
to assist you.
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Q. What happens if I am placed on a wait list?
A. If you are placed on a wait list, the Aquatics
Office will notify you should an opening
become available. Notification may come
as late a 48-hours prior to the start of the
class. Please make sure your contact
information is current and up to date to
ensure you receive notification in a timely
manner. If we cannot reach you we will offer
the space to the next person on the wait list.
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Q. When do I have to cancel a class to receive
a full refund?
A. If you wish to cancel your Aquatics program
enrollment, you must notify the Aquatics Office
at 480.782.2756 or 782.2753 at least 48 hours
prior to the start date for a full refund. Less than
48 hours notice, will result in 50 percent of the
class fee refunded. After the start date of class/
session/program, no refund is issued.
For certification course cancellations, view the
Certification Class Refund, Cancellation &
Transfer Policy.
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Q. Can I bring my own food to the pool for
myself or my family?
A. The City restricts the type of food and
beverages that customers can bring into
our facilities during public swim hours.
Please read about our policy here:
* Outside Food & Beverage Policy
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Q. Are we allowed to have a birthday party
at the pool during operational hours?
A. All birthday parties that are conducted during
public swim hours must be booked through
our party vendor, Angelo’s Italian Ices at
480.220.7352. Guests must present their party
confirmation paperwork from Angelo's to the
staff at the facility's admission window. The
Aquatics Division strictly enforces this policy;
guest observed holding a party that has not
been booked through Angelo's Italian Ice will
be asked to remove their food and presents
and will be prevented from continuing their
party. There is a minimum of 10 and a maximum
of 25 people (adults and children) for parties
held during normal hours of operations. Please
read about our Outside Food & Beverage
policy and Birthday Party Packages.
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Q. Is any assistance available for families that
cannot afford swim lessons for their children?
A. Yes. If you need assistance to pay for swim
lessons, help is available. Southwest Ambulance
has graciously provided the Aquatics Div. with
funds for us to provide swimming lessons for
those who could not otherwise afford them.
For more information, call 480.782.2750 or
submit the Southwest Ambulance Pool Pack
Application.
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Q. Suggest a question here.
A.
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Swim Lessons & Classes
Class Registration Dates & Information
Register Now
Lap Swimming
Parties & Rentals
Lifeguard Training & Jobs
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Subscribe to the Break Time Recreation Guide
Come Out & Play on TV Channel 11
Chandler Spray Pads
Photo Gallery
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480.782.2749 Aquatics General Information
480.782.2733 Aquatics/Pool Information Line
480.782.2560 FAX
ParksAndRec@chandleraz.gov
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Chandler Aquatics
650 E. Ryan Road
Chandler, Arizona 85286
Map & Directions
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Attn: Chandler Aquatics
Mail Stop 906
P.O. Box 4008
Chandler, AZ 85244-4008
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