City of Chandler Salary Plan - 2009-10
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OT Status Legend:
Non-Exempt = Hourly Position
Exempt = Salaried Position
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Excellence is the responsibility of everyone at the City of Chandler. We lead by
our core values in constant pursuit of excellence:
*Commitment – Dedicate oneself to consistent and excellent public service
*Innovation – Implement unique, creative and cost-effective solutions
*Communication – Communicate in a positive, honest and productive manner
*Integrity - Adherence to high ethical standards
*Diversity – Promote inclusiveness
and impartiality throughout the organization
*Personal Responsibility – Take initiative to achieve excellence and accept accountability
*Respect – Demonstrate a high regard
for others
*Teamwork – Promote cooperative efforts, open communication and trust
All City employees are expected to conduct themselves in a way consistent with the
above values.
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| Job Description |
COMMUNICATIONS MANAGER
Pay Grade: 28 FLSA Status: Exempt
Job Group: Managerial (M) Class Code: C060
Effective Date: 7/01 Revision Date: 8/03, 7/05, 2/08
Classification Summary:
The primary function of an employee in this class is to assist the Director of Communications & Public Affairs in his/her daily functions. The position is also responsible for maintaining positive relations with cable, telecommunications, and public utility corporations and their legal authorities to negotiate and regulate licenses/agreements and monitor them in terms of citizen service. In addition, the position oversees the operation of the government access cable channel and acts as liaison to the Educational Access Governing Board.
Essential Functions:
Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Employees are responsible for all other duties as assigned.
Plans, directs, supervises, trains and evaluates the work of subordinate personnel;
Assists the Department Director in the operation of the Department and represents the Director in his/her absence;
Directs the work activities of the video production division including the operation of the government access cable channel;
Maintains liaison relations with cable, telecommunication, and public utility companies and their contracted legal representatives;
Negotiates the City licenses and agreements with cable, telecommunications, and public utility companies and administers them for compliance;
Communicates with citizens/customers to resolve concerns, answer questions and give information related to telecommunications and cable services;
Assists other City Departments to resolve ROW and permitting issues with cable, telecommunications and public utility companies;
Keeps current on Federal, State and local legislation and regulations concerning cable, telecommunication, and public utility industries; recommends related City actions/strategies;
Promotes and supports information sharing and coordination among the City departments working on telecommunication strategies and technological communication advancements;
Assists the Director in preparing proposed budgets for each fiscal year and maintaining budgetary control and records/reports within the Department;
Represents the City at various MAG, League and NATOA meetings related to cable, telecommunications and public utility issues;
Performs other assignments such as special reports, surveys, research, committee attendance and correspondence, as needed;
Screens potential speakers and contracts to hire motivational speakers for the City’s VALUES seminar/town hall meetings; arranges logistics for the event;
Serves as administrator for the City’s Trackwise computer citizen complaint tracking system;
Performs all work duties and activities in accordance with City policies and procedures;
Works in a safe manner and reports unsafe activity and conditions. Follows City-wide safety policy and practices and adheres to responsibilities concerning safety prevention, reporting and monitoring as outlined in the City’s Safety Handbook.
Other Duties and Responsibilities
Acts as liaison with and oversees funds for the Educational Access Governing Board and educational cable television programming;
Knowledge, Skills and Abilities:
Knowledge of:
Employee supervisory, evaluation, and training techniques;
City and departmental programs, policies and functions;
Principles, procedures and practices of mass communications, video production and public relations and their relationship to state and federal legislation;
Management techniques and municipal budgeting;
Principles and practices of contract administration and negotiation;
City code requirements and Federal and State legislation and regulations concerning cable television and telecommunications providers;
Research methods and techniques;
Operation of standard office equipment and a personal computer and job-related software applications;
English grammar, spelling and punctuation.
Ability to:
Supervise, train and evaluate subordinate personnel;
Analyze, interpret and report findings and make recommendations to City executives;
Establish and maintain effective working relationships with other City employees, corporate executives, attorneys, the public, and other interested and affected parties;
Communicate effectively, verbally and in writing;
Maintain a professional demeanor during stressful situations;
Compile reports from a wide variety of sources and transmit data;
Operate standard office equipment and a personal computer using program applications appropriate to assigned duties;
Operate a motor vehicle;
Respond to citizen and media requests in a courteous and effective manner;
Understand and follow oral and/or written policies, procedures and instructions;
Make sound and reasonable decisions in accordance with laws, ordinances, regulations and established procedures;
Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
Demonstrate integrity, ingenuity and inventiveness in the performance of assigned tasks.
Supervision Received:
The work is performed under the supervision of the Director of Communications & Public Affairs.
Supervision Exercised:
Supervision is exercised over the work of professional, technical and clerical staff.
Minimum Qualifications:
Bachelor’s Degree in Public Relations, Marketing, Communications, Business or related field; and
Five (5) to seven (7) experience in responsible public relations positions; or
Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
Desired Qualifications;
Previous experience at a government agency.
Work Environment:
The primary duties of this class are performed in a general office environment.
Essential Physical Abilities:
Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to discern verbal instructions, communicate effectively, hear within the normal range of conversation, speak clearly and concisely to large and small groups of people, and carry on telephone communication;
Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to comprehend written work instructions, comprehend, prepare, and review a wide variety of written and electronic materials at arms length or less (distinguish letters and numbers) and to see in detail objects or printed material at greater than arms length;
Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to write reports, operate computer equipment and other office equipment, and make adjustments to equipment;
Sufficient personal mobility, flexibility, and physical reflexes, with or without reasonable accommodation, which permits the employee to bend or stoop repeatedly, sit or stand for long periods of time, lift up to 20 pounds, and work in an office environment |
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