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City of Chandler Salary Plan - 2013-14
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OT Status Legend:
Non-Exempt = Hourly Position
Exempt = Salaried Position
Excellence is the responsibility of everyone at the City of Chandler. We lead by our core values in constant pursuit of excellence:

*Commitment – Dedicate oneself to consistent and excellent public service
*Innovation – Implement unique, creative and cost-effective solutions
*Communication – Communicate in a positive, honest and productive manner
*Integrity - Adherence to high ethical standards
*Diversity – Promote inclusiveness and impartiality throughout the organization
*Personal Responsibility – Take initiative to achieve excellence and accept accountability
*Respect – Demonstrate a high regard for others
*Teamwork – Promote cooperative efforts, open communication and trust

All City employees are expected to conduct themselves in a way consistent with the above values.

 
Job Description
FINANCIAL SYSTEMS SUPERVISOR

Pay Grade: 27        FLSA Status: Exempt
Job Group: Supervisory (S)    Class Code: F037    
Effective Date: 8/08
    
Classification Summary:
The primary function of an employee in this class is to plan, direct and manage the day-to-day operations of the City’s financial management systems; analyze the use of information systems and strategies; serve as technical and functional liaison for designing, testing, installing, and maintaining the City’s financial systems; work with City’s Information Technology Department (IT); guide and develop staff; and provide technical expertise to various support activities.

Essential Functions:
Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Employees are responsible for all other duties as assigned.
Supervises, trains and evaluates the work of subordinate personnel;
Supports all Management Services systems including Oracle Financials/Payroll Applications, Hansen, TaxMantra, Intellitime, Powerplan, SQL, FTP, Metalink, Discover, etc.;
Participates and leads to all phases of application development, including requirements, design, development, user training, data conversion, testing and maintenance;
Serves as technology leader within the department; plans for technical projects, assigns staff to projects, and presents information to departmental management;
Serves as project lead working with cross-functional teams to identify business processes, system and data requirements and identifying technology solutions;
Researches and analyzes problems and business processes, procedures, and workflow to identify functional and technical modifications or enhancements to existing applications or determine the feasibility of different technology options and solutions in order to meet department’s goals and objectives with emphasis on architecture, business needs and benefit.
Manages all aspects of projects to ensure timely completion;
Develops strategies for implementing approved changes across functional and organizational lines;
Leads fit/gap analysis sessions;
Prepares detailed technical specifications from which programs and application systems will be configured;
Plans, coordinates and executes the testing of new applications, releases and enhancements to existing applications; Writes system test scripts to ensure configuration meets organizational needs; Assists with training of users on new practices, policies and procedures;
Works with application vendors to support department applications to include fixes, upgrades and enhancements ensuring applications are properly designed and installed to capture diverse financial needs such as decision support, payroll and security;
Serves as liaison between City departments and Information Technology to ensure the resulting systems support end user needs;
Assists users citywide in problem analysis and resolution relating to department applications by troubleshooting, testing, training, documenting and resolving problems;
Solves complex business problems using the application functionality;
Develops cost estimates, cost/benefit analyses and IT project justifications; Works with Information Technology to plan and budget for system enhancement and growth;
Makes recommendations for software and hardware purchases;
Ensures that financial system is compatible with and assessable to users operating other systems;
Facilitates the integration of independent systems with the Financial and Payroll Applications; Responsible for ensuring independent systems are seamlessly integrated with the applications.  Acts as focal point for all integration activities with the applications;
Monitors technology trends and development within department’s specialize business segment and plans, recommends, and coordinates migration to new technologies as necessary;
Assesses potential system risk and potential user security issues that may impact department’s application; Develops, implements and monitors appropriate application security procedures to safeguard City infrastructure;
Serves on departmental or city-wide committees related to computer systems support;
Attends meetings and training sessions; reads relevant manuals to keep current on new developments in system operation, software or information management;
Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities;
Performs all work duties and activities in accordance with City policies and procedures;
Works in a safe manner and reports unsafe activity and conditions. Follows City-wide safety policy and practices and adheres to responsibilities concerning safety prevention, reporting and monitoring as outlined in the City’s Safety Handbook.

Knowledge, Skills and Abilities:
Knowledge of:
Complex project management methodology;
Project budgeting;
Supervisory and management skills;
Principles and methods to identity, analyze, specify and design technology solutions that meet the department’s functional requirements, including translating functional requirements into technical requirements;
Problem-solving for issues that include technical operational problems as well as functional;
Principles, methods and tools for analyzing and developing test and evaluation procedures;
Analytical and research methods and techniques;
Business practices and procedures, and problem solving skills;
Business analysis methods and processes.
Methods and approaches in leveraging vendor support services and information resources;
Programming concepts, data file structures, programming language and logic (SQL/PLSQL), and basic hardware troubleshooting;
Network administration principles and practices;
Database management systems and applications;
Database administration and optimization;
Diagnostic methods for computer hardware and software;
Computer control systems and office computer systems in a network environment;
Computer systems analysis, operations, data flow and data structures;
Safeguards and security procedures for information systems;

Ability to:
Lead, coordinate, advise and direct System Analysts in system support analysis and design;
Manage projects in a computer technology environment;
Develop requests for proposal, establish evaluation criteria and select qualified vendors;
Analyze, develop and modify complex computerized applications and database systems;
Analyze existing and new procedures to determine the best data layout and work flow for automation;
Explain complex automation systems in non-technical terms;
Analyze operating problems of software and hardware;
Analyze and document business practices, policies and procedures, and encode them into the enterprise-wide system assigned;
Analyze existing and new business procedures to determine the technical solution that meets the user needs;
Establish and maintain effective working relationships with peers and co-workers, supervisors, and other city staff;
Maintain a professional demeanor during stressful situations;
Compile reports from a wide variety of sources and transmit data;
Understand and follow oral and/or written policies, procedures and instructions;
Make sound and reasonable decisions in accordance with laws, ordinances, regulations and established procedures;
Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
Demonstrate integrity, ingenuity and inventiveness in the performance of assigned tasks;
Communicate technical issues clearly both orally and in writing.

Supervision Received:
The Financial Systems Supervisor reports to the Assistant Director for Finance.

Supervision Exercised:
The position directly supervises Systems Analysts and other assigned technical staff.

Minimum Qualifications:
Bachelor’s Degree in Computer Science or related field; and
Five (5) to seven (7) years of progressively responsible experience in systems analysis and/or programming, networking and database operations including Oracle Financials and Payroll Applications including previous project management and supervisory experience; or
Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

Work Environment:
The primary of the position are performed in a general office environment.

Essential Physical Abilities:
Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively on the telephone and in person, and to provide training to staff on software application and hardware operation;
Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to diagnose problems with computer hardware or software, and to develop effective solutions;
Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to operate computer equipment and other office equipment;
Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to work in an office setting.