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City of Chandler Salary Plan - 2013-14
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OT Status Legend:
Non-Exempt = Hourly Position
Exempt = Salaried Position
Excellence is the responsibility of everyone at the City of Chandler. We lead by our core values in constant pursuit of excellence:

*Commitment – Dedicate oneself to consistent and excellent public service
*Innovation – Implement unique, creative and cost-effective solutions
*Communication – Communicate in a positive, honest and productive manner
*Integrity - Adherence to high ethical standards
*Diversity – Promote inclusiveness and impartiality throughout the organization
*Personal Responsibility – Take initiative to achieve excellence and accept accountability
*Respect – Demonstrate a high regard for others
*Teamwork – Promote cooperative efforts, open communication and trust

All City employees are expected to conduct themselves in a way consistent with the above values.

Job Description
Pay Grade: 28                    FLSA Status: Exempt 
 Job Group: Professional (P)            Class Code: I040  Effective Date: 1/04                     
Classification Summary: The principal function of an employee in this class is to provide expert level experience and support (third tier) as well as senior level development of one or more enterprise-wide systems critical to the City’s mission and operations; applies expert-level knowledge and technical skills in planning and managing enterprise Lotus Notes applications as well as offering innovative alternatives; coordinates assigned IT and end-user staff efforts to assure applications function as designed and evolve as needs change; develop, inform and maintain technical operations plans, operating procedures, implement, monitor, manage application development and delivery; analyze complex technical and user needs and develop recommendations and specifications for solutions. Essential Functions: Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Employees are responsible for all other duties as assigned. Provides expert level knowledge, skill and experience to Lotus Notes Application development and support to Database Analysts, IT infrastructure analysts, applications Systems Analysts, application super users and IT management and customers; Serves as 3rd tier technical support on various applications; Researches and develops innovative solutions to challenging, as well as complex problems; Writes expert technical documentation to be used as training and reference materials for Lotus Notes Applications as well as other IT staff; Uses systems architectural and design principles to plan, modify and implement database solutions for the city applications; Interfaces with system administrators, application staff and end users to ensure coordination of efforts;
Create connectivity to databases using LEI Creates debugs, runs, SQL Queries and Lotus Notes Scripts to conduct data analysis, accuracy validation, data maintenance; performs application fine tuning adjustments and implements secure Lotus Domino code for all Lotus Notes applications; Administers Lotus Notes databases including backups/restores, data migration, export/import of data and database duplication for development and/or test databases separate from the production database; Performs complex tuning of Domino databases to maintain and continually improve performance levels and space allocation configurations; Creates operating system file structures for Domino database implementation; Creates, debugs and executes Lotus Notes scripts to start, stop, monitor, and analyze database systems; Writes validation programs to analyze data integrity and ensure data adheres to the City’s business rules; Generates reports that relate to specific GIS applications developed in Domino and related spatial data files of found data problems to be resolved and corrected; Participates in new application rollouts and upgrades by reviewing vendor provided technical documentation, understanding the implications of the changes and building plans for incorporating the changes into the city environment; Develops and delivers technical training to staff and management; Provides expert advice and knowledge to departmental and citywide application advisory committees; Communicates and coordinates regularly as appropriate, with others, to maximize the effectiveness and efficiency of intergovernmental operations and activities; Develops and recommends technical support and software management standards, policies, procedures and strategies; Provides quality assurance relating to code changes, analysis, design, requirements and development; Works in a safe manner and reports unsafe activity and conditions. Follows City-wide safety policy and practices and adheres to responsibilities concerning safety prevention, reporting and monitoring as outlined in the City’s Safety Handbook.
Provides after hours support.
Performs all work duties and activities in accordance City policies and procedures;
Works in a safe manner and reports unsafe activity and conditions. Follows City-wide safety policy and practices and adheres to responsibilities concerning safety prevention, reporting and monitoring as outlined in the City’s Safety Handbook.
Knowledge, Skills and Abilities: Knowledge of:
Data systems, hardware, and software as related to database theory, function and management;
Database management concepts and structures, analysis methods, design, practices and procedures;
Research and analysis techniques;
Software applications relating to spatial data, indexing concepts and related functionality;
Administration, maintenance, and implementation of database applications
Data integrity concerns, safeguards and security;
Programming logic and writing code;
Hardware and network operating systems;
English grammar and punctuation;
Methods and approaches in leveraging vendor support services and information resources.

Ability to:
Comprehend and problem-solve complex Lotus Notes Domino Applications software issues;
Use analytical thought processing and sound research methods and techniques;
Lead, coordinate, advise, and direct Database Analysts in routine system support analysis and design;
Effectively research problems and extrapolate knowledge between applications;
Establish and maintain effectively working relationships with peers and coworkers, supervisors, and other city staff;
Maintain a professional demeanor during stressful situations;
Demonstrate integrity, ingenuity and inventiveness in the performance of assigned tasks;
Communicate effectively both orally and in writing.
Ability to complete, pass a background check, and provide references

Supervision Received:
The position reports to the IT Security Administrator.

Supervision Exercised:

Minimum Qualifications:
Bachelor’s Degree in Computer Science and Technology or related field; and
Five (5) to seven (7) years experience in Lotus Domino Application Development Lotus Notes Administration, maintenance and implementation of database dependent applications, or
Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work, and which meets licensing requirements.

Work Environment:
The primary duties of the position are performed in a general office environment.
Essential Physical Abilities: Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively on the telephone, in writing and in person; Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to diagnose and detect database problems and develop effective system solutions; Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to operate computer equipment and other office equipment; Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to work in an office setting.