Public Safety

Public safety is an essential contributor to the quality of life enjoyed by residents and offered to businesses. The people working in our police, fire, municipal court and law departments demonstrate expertise and empathy by working with our community to keep Chandler among the safest cities in the nation.

Chandler Police Department

The Commission on Law Enforcement Accreditation reaccredited Chandler Police for the 9th consecutive time. We’re one of seven cities in Arizona with this accreditation.

Crime rates are the lowest in 35 years thanks to the efforts of the police department and our community. Chandler last experienced crime this low in 1987 when it had 80,000 residents. 

The City is leveraging technology to police smarter and more effectively.

  • 9-1-1 callers can stream live video footage to our enhanced 9-1-1 emergency communications center.

  • A state-of-the-art virtual firearm simulator is in use at the Public Safety Training Center.

  • The police department’s forensics section named a top performing lab by the American Society of Crime Laboratory Directors.

  • The Chandler City Council approved funds to supplement Chandler Police leadership training.
9-1-1 callers can stream live video footage to our enhanced 9-1-1 emergency communications center
9-1-1 callers can stream live video footage to our enhanced 9-1-1 emergency communications center
The police department’s forensics section named a top performing lab by the American Society of Crime Laboratory Directors
The police department’s forensics section named a top performing lab by the American Society of Crime Laboratory Directors

Chandler Fire Department

Chandler Fire initiated a new partnership with Maricopa Ambulance that adds ambulance resources to reduce response time and advanced medical equipment that elevates our capabilities.
Chandler Fire initiated a new partnership with Maricopa Ambulance.

Citywide, firefighters responded to nearly twenty-eight thousand emergency incidents last year. And our firefighters have served key roles in our community’s response to COVID. 

  • Chandler Fire initiated a new partnership with Maricopa Ambulance that adds ambulance resources to reduce response time and advanced medical equipment that elevates our capabilities.
     
  • The Public Safety Training Center is now an accredited paramedic training site, enabling students to earn college credit as they attend.
     
  • Our busiest fire station in the City will rebuilt in stages this year to expand our response capabilities in north Chandler. Voter approval during the recent bond election made this possible.
     
  • We’ve adopted a superior fire suppression product that encapsulates cancer-causing carcinogens, reducing health risks for firefighters.
     
  • Chandler Fire is accredited by the Center for Public Safety Excellence and a Class One rating from the Insurance Service Office, one of 60 departments nationally to accomplish both.
27,849 – number of emergency incidents with response by Chandler Fire
5:59 – response time by Chandler Fire
950 – children received toys and donations through the holiday toy drive
The Public Safety Training Center is now an accredited paramedic training site, enabling students to earn college credit as they attend.
The Public Safety Training Center is now an accredited paramedic training site.
Our busiest fire station in the City will rebuilt in stages this year to expand our response capabilities in north Chandler. Voter approval during the recent bond election made this possible.
Our busiest fire station in the City will rebuilt in stages this year to expand our response capabilities in north Chandler.

Courts and Law

Chandler Municipal Court

Launched Chandler Support Court in December 2021 to connect those experiencing homelessness and charged with misdemeanor crimes with services aimed at ending their homelessness. Engaged those experiencing homelessness and successfully transitioned people into housing, shelters and recovery settings.

Actively monitored eviction court cases and successfully prevented 71 evictions by connecting residents with financial assistance and resources, a practice that is now being modeled in other cities.

  • Established the Court’s first Strategic Agenda for FY 2022-2025.
  • Partnered with the legal community and Neighborhood Resources to established Community Support Court.
  • Digitize Online Payment Plans to avoid the need for in-person appearance.
  • Created an Online Motions process to that allows the litigants to email the court.
  • Expanded Protective Order hearings to remote hearings to avoid the need to be present.
  • Adopted Text Messaging notification for missed court dates and payments.
  • Implemented Online Dispute Resolutions, allowing defendants in certain criminal cases to appear and plea remotely.
  • Eliminated paper bond card information for civil traffic offense and created QR code for e-access.
     

Cases Prosecuted through the Chandler Municipal Court

Partnered with the legal community and Neighborhood Resources to established Community Support Court.
Partnered with the legal community and Neighborhood Resources to established Community Support Court.
Created an Online Motions process to that allows the litigants to email the court
Created an Online Motions process to that allows the litigants to email the court.

Public Safety Accolades

Police Communications Manager Michelle Potts
Police Communications Manager Michelle Potts

Michelle Potts, Police Communications Manager, awarded the Arizona Women’s Initiate Network (AZWIN) Public Safety Legacy award.

Police Chief Sean Duggan
Police Chief Sean Duggan

Chandler Police Chief Sean Duggan elected as Vice President At Large of the International Association of Chiefs of Police.

Suzanne Vargo
Battalion Chief Suzanne Vargo

Battalion Chief Suzanne Vargo recognized by the Chandler Elks Club and the Sons of the American Revolution as Public Safety Individual of the Year.

City Attorney Kelly Schwab
City Attorney Kelly Schwab

City Attorney Kelly Schwab reappointed State Chair for Arizona by the International Municipal Lawyers Association.