CityScope: Aug. - Sept. 2022

Chandler Flex launches providing on-demand ride share service

Chandler Flex Vehicle

The City of Chandler launched Chandler Flex, a new on-demand, shared transportation service. A minivan picks you up and takes you where you want to go in a limited service area within Chandler (roughly south of Chandler Blvd. to Chandler Heights Rd., and east of Price Rd. to Arizona Ave.) It is a shared ride service, so other passengers may be picked up and dropped off along the way.

To book a ride, you can use the mobile app or call 602-932-0291. Riders are then directed to a nearby “virtual bus stop” within a short walking distance, and a driver is dispatched to meet at that location.

The service will be free for students traveling to and from before and after school activities. For the general public, the service will be free for a limited time.

“The City of Chandler is proving itself to be a leader in providing reliable, convenient and safe transit options,” said Mayor Kevin Hartke. “We are excited to be able to offer Chandler Flex ride share, providing transportation options for Chandler residents, students, workers and visitors.”    

It’s time to sign up to host a G.A.I.N. event in your Chandler neighborhood

G.A.I.N. (Getting Arizona Involved in Neighborhoods) is a statewide annual event supported by the Chandler Police and Neighborhood Resources departments that encourages people to become engaged with their local communities through safety and celebration. 

G.A.I.N. brings Chandler police officers and other City programs and resources to your parties, which helps strengthen your neighborhood’s sense of community with the City. Chandler’s Mayor and Councilmembers will also travel to many of the parties to meet the neighborhoods and join the fun.  

The 2022 G.A.I.N. is scheduled for Saturday, Oct. 15.

In order to have officers attend your block/neighborhood party, one person representing your party must attend the G.A.I.N. Kick-Off event, which is being held from 9-11 a.m. Saturday, Sept. 17, 2022, at the Chandler Police Main Station Community Room.

Holding a G.A.I.N. event makes your neighborhood eligible for nomination in next year’s Mayor’s Neighborhood Excellence Awards. For more information, email or call 480-782-4960.

Protect your pipes — five things you should never put down your drain

There are more than 1,000 miles of sewer pipes in Chandler that remove wastewater 24 hours a day, seven days a week, 365 days a year.

Our Wastewater Collections staff maintains this system by using a high-pressure jet inside of the pipes to remove foreign debris that can cause blockages. These blockages can cause sewer overflows onto City streets or into a home.

It is against City code to release anything into pipes that could cause an obstruction in the waste water system.

These five items should never be disposed of down a drain or toilet:

  • Plaster, concrete, mud and other building materials from swimming pools – It can harden and create a significant obstacle in the pipes.
  • Fats, oils and greases – These substances should be collected in a sealed container (like a jar/container with a lid) and disposed of by bringing it to Chandler’s Household Hazardous Waste facility by appointment. Call 480-782-3510 to schedule.
  • Hazardous chemicals (such as floor cleaners, acetone, lacquers and paint) – These can also be disposed of at the Household Hazardous Waste Collection facility by appointment.
  • Prescription and over the counter medication – Dispose of in a drop box, located in the lobby of each Chandler Police Station, or at many local pharmacies.
  • Wipes of any kind (flushable, baby, etc.) should also be collected and not flushed down the toilet. These wipes can collect in the sewer, obstructing the lines or creating pumping issues.

For more information, call 480-782-3601.

Learn more about your trash and recycling container care 

Container Placement 

To ensure your service is not interrupted:

  • Place container with wheels against the curb by 6 a.m. on   your scheduled collection day, or as early as 6 p.m. the   evening before. 
  • Make sure your cans are not overweight or items aren’t sticking out of the container. Container lids should be completely closed. 
  • Space your container at least three feet from another container and five feet from permanent structures such as mailboxes, street signs or light poles.
  • Remove your container from the curb by 9 a.m. on the day after collection.     

Broken Containers  

Trash and recycling containers with cracked or missing lids, handles,  wheels or bodies are considered broken containers.  Call Solid Waste Services at 480-782-3510 to schedule a “house call” and we’ll have your container back on its wheels in no time.

Clean Containers 

It is the responsibility of residents to keep their trash and recycling containers clean. Spray, clean and rinse containers occasionally to reduce odors and dirty, grimy build-up.

  • August is Drowning Impact Awareness Month. Direct supervision is the best way to prevent drowning. Never leave your child unattended in or near any pool, tub or other body of water.
  • National Constitution Day is observed each year on Sept. 17, the day the Constitution was signed in 1787. It is a federal observance that recognizes the adoption of the United States Constitution and those who have become U.S. citizens.  
  • City offices will be closed Monday, Sept. 5, 2022, for the Labor Day holiday. Trash and recycling collection will not be affected by the holiday, and regular collection will occur. Place your bins out on your normal collection day.

The City of Chandler is committed to ensuring that people with disabilities are able to participate in, and benefit from, the full range of public programs, services and activities offered by the City.  In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990, as amended, the City of Chandler will not discriminate against qualified individuals with disabilities on the basis of disability in the City’s facilities, services, programs or activities. 

Employment: The City of Chandler does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the Americans with Disabilities Act (ADA).

Effective Communication: The City of Chandler will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City’s facilities, services, programs and activities, including qualified sign language interpreters, documents in Braille and other ways of making information and communications accessible to people who have speech, hearing or vision impairments. 

Modifications to Policies and Procedures: The City of Chandler will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all City facilities, programs, services and activities. For example, individuals with service dogs are welcome in City facilities, even where animals are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a City of Chandler program, service or activity, should contact the City’s ADA Coordinator no fewer than two business days before the scheduled event or meeting:

Jason Crampton, ADA Coordinator 
Mailing address: MS 412, PO Box 4008, Chandler, AZ 85244
Physical address: 175 S. Arizona Ave., Chandler, AZ  85225
Phone: 480-782-3402 or 711 via AZ Relay Service (AZRS)

Requests for reasonable accommodation may also be made directly to the responsible City office or department as follows:

For communication aids and services at City Hall and City Council Chambers, contact the City Clerk, Dana DeLong, at 480-782-2180 (711 via AZRS).

For accommodations relating to the Recreation, Parks and Aquatics programs of the Community Services Department, contact Collette Prather, Recreation Inclusion Specialist, at 480-782-2709 (711 via AZRS).

Optional forms for requesting an accommodation are available from the City website, the City Clerk’s Office or the ADA Coordinator. 

The ADA does not require the City of Chandler to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. Complaints that a City program, service, facility or activity is not accessible to persons with disabilities should be directed to the ADA Coordinator.

The City of Chandler will not impose a surcharge on an individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy. 

Contact Us
Communications & Public Affairs | 480-782-2228
Mayor & Council | 480-782-2200
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