Utility rate changes to take effect July 1, 2022

May 16, 2022
Water sprinkler

CHANDLER, Ariz. – The City of Chandler manages and operates water, wastewater, reclaimed water, and solid waste utilities. In early 2022 the City evaluated the results of a Cost of Service Study and determined a need for utility rate increases to fund rising ongoing operating costs as well as debt service costs associated with capital improvements. 

After several public meetings and public outreach, the new rates were approved by the Chandler City Council and will go into effect on July 1, 2022.

The increased rates are essential to ensure that the City has the needed funds to cover the costs of providing water, wastewater, reclaimed water, and solid waste services, and ensure that the rates are fair and equitable among each customer classification.

On average, a typical residential homeowner can anticipate an overall increase of roughly $1.39 per month or $16.68 per year.

In a comparison to seven other valley cities, even after incorporating in the rate increases, Chandler provides the lowest cost for its utility services. Listed below is a comparison on what residents will pay, on average, each month for water, wastewater, reclaimed water, solid waste and recycling services in each of the following cities:

Chandler:     $75.89
Gilbert:          $87.37
Peoria:           $98.05
Scottsdale:    $107.10
Tempe:          $120.40
Glendale:      $136.11
Phoenix:        $148.00
Mesa:             $152.08

In addition to utility rate changes, there will also be changes to some of the fees and or policies for the Recycling Solid Waste Collection Center (RSWCC), bulk collection and for solid waste customers who receive alley collection service instead of curbside service. The changes are as follows:

  • Bulk collection will be allowed two times for free per calendar year. A fee of $30 will be charged for additional bulk collections. Current usage patterns show 98% of households will not see an impact from this change.
  • All residents will be allowed two free visits to the Recycling Solid Waste Collection Center (RSWCC) per calendar year for loads up to 400 lbs, with any additional weight being charged in 20 lb. increments. Additional visits (up to 400 pounds) will be charged a fee of $10, with any weight over 400 pounds being charged for the full weight at $50 per ton charged in 20 lb. increments. Current usage patterns show 95% of households will not see an impact from this change.
  • Alley customers will pay an additional $1.61 per month.

For questions or concerns, call 480-782-2280 or email utilitybilling@chandleraz.gov.