In 2013, the City of Chandler initiated homeless outreach and engagement services as part of the launch of the TBRA program for persons experiencing homelessness.  In 2017, outreach and engagement services were expanded to serve all persons experiencing homelessness in Chandler.

The City provides this service through contracted vendors licensed to provide behavioral health services, which employ peer navigators. The City supports two Navigators to conduct outreach, engage families and individuals experiencing homelessness, and proactively initiate and facilitate services and activities to assist persons living unsheltered obtain housing and services.