The City of Chandler supports AZCEND's Community Action Program (CAP), which provides safety net programming to low-income Chandler residents facing a financial crisis. The program provides intake/eligibility services, referrals, financial education, free tax preparation, case management and direct financial assistance for eviction and disconnection prevention.
Households suffering the effects of short-term loss of income, unplanned financial hardship or other financial emergencies can receive financial assistance to pay their rent, mortgage or utility bill, case management and other support services.
These services, along with AZCEND's Family Resource Center and Food Bank, create a system that enables community members the ability to resolve the immediate crisis and continue their efforts towards stability. While any Chandler resident may seek assistance from the CAP, each individual assistance program has its own set of eligibility criteria, such as household income limits.
When ineligible for financial assistance, an Eligibility Specialist assist applicants through case management, advocacy and by referring them to other providers. The target populations for case management are individuals and families who are working but struggling to make a living wage. These participants are recently unemployed or making less than 150% of the federal poverty limit.