2023 Community Highlights

Extraordinary volunteer programs earned Chandler accolades on the national stage. Residents came together for events celebrating people, cultures, performances and traditions. Chandler’s financial planning eliminated debt and paid dividends in securing vital infrastructure. Policies focused on serving the diverse needs of Chandler’s neighborhoods and residents.

72% Single Family
26% Multi-family
2% Mobile Home

Chandler Council Seated

The year began with a swearing-in ceremony for three council members: Mark Stewart, Jane Poston and Angel Encinas to the City Council. The Council also selected Matt Orlando as Vice Mayor.

The Council adopted the 2023-2025 Strategic Framework, outlining its vision and policy goals for Chandler.

Chandler Through the Decades

During the 2023 State of the City, Mayor Kevin Hartke highlighted Chandler through the decades, illustrating our roots in agriculture, journey to becoming a tech city and personal stories of the community’s evolution. The State of the City featured videos titled Ag Town to Tech City and Ostrich World, which joined the Chandler Changemakers in earning Chandler eight national video awards in 2023.

Award-Winning Volunteers

Volunteerism garnered Chandler national recognition. For Our City Day, which revitalizes a neighborhood in one day, was awarded first place by Neighborhoods USA. Chandler was one of only six cities nationally recognized by Just Serve for the use of its platform to connect volunteers with community needs.

First-ever DEI Strategic Plan

Chandler adopted and implemented its first-ever DEI Strategic Plan, laying a foundation to emerge as trailblazers for best practices. The plan outlines the city’s priorities and goals to serve one of the most culturally diverse communities in Arizona.

Low Taxes and Utility Rates

Chandler provided the lowest total cost of utility services and taxes among Valley cities.

City Council lowered Chandler’s property tax rate for the eighth consecutive year and sales tax rates were among the lowest in Arizona. Utility rates were adjusted to make strategic investments in infrastructure and operations.

Pension Debt Paid Off

Chandler became the largest Arizona city to pay off its pension obligation to the Public Safety Personnel Retirement System. Doing so, stabilizes the pension system benefits for first responders and generates $8-10 million in annual savings. This will help offset Chandler’s ongoing loss of $11 million in residential rental sales tax as a new state law takes effect in 2025.

Bonds Fund City Improvements

Nearly $190 million in bonds were sold to fund improvements for city infrastructure, facilities, parks and streets. It covers projects included in the 2021 Bond Election approved by voters, using existing property taxes and utility fees to pay the principal and interest. The city’s triple-A bond ratings produced low interest rates, generating savings for residents and utility customers.

Ordinances Adopted

Chandler City Council adopted ordinances in 2023 that focused on neighborhoods, residents' quality of life and protecting animals. Short-term rentals and data centers sought to mitigate impacts on Chandler neighborhoods. Historic preservation helped residents achieve those designations, while supporting property owners who chose not to participate. The animal ordinance was amended to expand protections from conditions of cruelty, hoarding and neglect.

HR Innovations

A partnership with Chandler/Gilbert Community College created internship opportunities for students to work alongside professionals and serve residents. Programs also positively affected the health and well-being of employees, earning Chandler a Platinum Level Healthy Arizona Worksite Award. Chandler Police launched a pilot of a Baby at Work program for parents returning to work after maternity leave.

Language Assistance Technology Assessment

One of the first courses of action in the DEI Strategic Plan was to assess a language translation device for face-to-face customer service interactions in 120 languages and dialects.

DEI Speaker Series

A speaker series offered insightful perspectives and practical strategies to create an environment of inclusivity and authenticity for residents and employees. The Building Better Mental Health Series advanced awareness and equipped attendees with skills and resources.

Top Latino Leader

The Council for Latino Workplace Equity, an initiative of the National Diversity Council, named Team Chandler’s Niki Tapia a top Latino Leader during its leadership conference.