Chandler promotes sustainability through many practices, services and programs to prepare for the future. It is through innovations in infrastructure, processes and technology that we continue to develop new ways to serve more effectively and efficiently.
Water Conservation Rebates
Expanded grant-funded water conservation rebate programs to incentivize the installation of water efficiency technologies and grass removal for large landscape customers, such as commercial and industrial businesses, multi-family properties and homeowner associations.
- Expanded the Large Landscape Irrigation Efficiency Program.
- Added a new full-day “Water Efficiency Strategies Workshop” for commercial and industrial water users.
- Increased the grass removal incentive for residential customers to $2/sq ft and saw a 900% increase in applications during the first 60 days.
Advanced Metering Infrastructure
Chandler reads approximately 87,000 monthly water meters visually or using drive-by technology that gathers information to produce monthly bills for utility customers. The water meters and software system are being upgraded to prepare for fully automated meter reading capability – known as Advanced Metering Infrastructure (AMI).
It will be used to collect water use data for billing, while providing customers access to a portal for viewing their daily water consumption data. When completed, the AMI metering system will enable accurate billing and quicker notifications of failed or problematic meters. It also will aid water conservation by providing customers with daily water use data and notifications of potential leaks.
LED Streetlights
Approximately 28,500 streetlights were converted from high-pressure sodium to energy-efficient LED light fixtures. The LED conversion will significantly reduce Chandler’s streetlight electricity consumption while significantly reducing future maintenance, material and supply costs.
The annual energy savings from LED lighting adds up to $673,000. Those savings will pay for sworn police officer positions to serve our community.
Chandler Heights Utility Relocation
The relocation of sewer and water infrastructure along Chandler Heights Road cleared a path for Salt River Project to underground needed power infrastructure.
The Arizona Public Works Association awarded it project of the year in the environmental category.
Wastewater Projects
A series of wastewater service projects began, including construction to replace critical water and sanitary sewer piping in the intersection of Chandler Boulevard/Dobson Road.
Replacing this aging utility infrastructure ensures Chandler can meet the needs of businesses and residents for many years to come.
Water System Upgrades
Water mains ranging in size from 4 to 12 inches and covering 19,000 linear feet were replaced in three neighborhoods.
Construction also has begun to update the city’s water quality laboratory and operational systems at the city’s water plant.
Energy and Water Advancements
An energy audit of Chandler City Hall, Tumbleweed Recreation Center and three other city buildings will produce recommendations in 2024.
To mitigate rising organics in the canal system, Chandler initiated a multi-year effort to ensure water treatment processes are optimized and ready to meet the requirements of treating Chandler’s drinking water.
Technology Drives Innovations
Chandler created a real-time data tool to better guide housing strategies and combat housing instability. The tool leverages artificial intelligence (AI), Building Block and GIS features to deliver the following:
- Real-Time location integration/automation between first responders and the caller.
- Access owner and landlord attributes to effectively develop programs that improve public safety.
- Streamlined code enforcement process to identify short term rentals.
- Automated process to identify properties that have licenses with taxes and fees owed.
Digital Cities Award
The Center for Digital Government recognizes cities for utilizing technology to strengthen cybersecurity, enhance transparency, digital privacy rights and digital equity. Chandler was ranked 6th nationally among cities with a population size between 250,000 and 499,000 for finding innovative ways to support solutions for challenges facing cities today.
ORBIE Awards Finalist
Chandler’s Chief Information Officer (CIO) Sandip Dholakia was a finalist in the Arizona ORBIE Awards for excellence in technology leadership.
He was honored during the event as a finalist for the prestigious award which recognizes technology executives who have demonstrated excellence in technology leadership. Finalists are selected by an independent peer review process.
Financial Excellence
Chandler maintained AAA ratings from all rating agencies for bonds backed by property taxes and became the first Arizona city to earn AAA ratings from all rating agencies for bonds backed by excise taxes. These ratings produce low-interest rates on major projects and savings for residents and utility customers.
New budgeting software streamlined processes, reduced manual data entry, created workflow approvals in a paperless environment and allowed for a more efficient budget season. The software automatically creates the city’s budget document and capital improvement program.
The Government Finance Officers Association recognized Chandler with the Excellence in Financial Reporting for the 41st consecutive year and Distinguished Budget Presentation for the 36th consecutive year. The National Procurement Institute recognized Chandler with Excellence in Procurement for the 19th consecutive year.
Get A Passport
Chandler’s City Clerk Office implemented the Square point of sale system to process passport application fee payments — making it more convenient for applicants.