CHANDLER, Ariz. The City of Chandler manages and operates water, wastewater, reclaimed water and solid waste utilities. The city evaluates the revenues and expenditures of each utility annually to determine if there is a need for utility rate increases to fund rising ongoing operating costs as well as debt service costs associated with capital improvements. The analysis indicated revenue increases were needed for FY 2026-27 at 9% for water, 6.5% for wastewater, 4.5% for solid waste services and 9% for reclaimed water.
Public outreach about the need for the new rates for water, wastewater, reclaimed water and solid waste services was included in council work sessions in March, August and October 2026. There was also information shared on the city’s website, including a feedback form, social media posts and in CityScope, the city’s newsletter.
The new solid waste rate was approved by Chandler City Council at the Oct. 15 meeting. The other rates were approved by council on Nov. 9. All rates will go into effect with the utility billing cycle that begins on Jan. 4, 2027.
The increased rates are essential to ensure that the city has the needed funds to cover the costs of providing water, wastewater, reclaimed water and solid waste services and support long-term financial stability. The revenue generated by the new rates will also allow for water and wastewater facility improvements and replacement of aging infrastructure.
An average residential homeowner can anticipate an overall increase of roughly $6.00 per month.
After incorporating these rate adjustments, Chandler still provides the lowest cost for its utility services based on an annual Tempe cost comparison study. The following chart shows what residents pay, on average, each month for water, wastewater, reclaimed water, solid waste and recycling services in comparative cities:
Chandler (with increases): $90
Peoria: $119
Scottsdale: $121
Tempe: $130
Phoenix: $135
Glendale: $148
Mesa: $163
Gilbert: $179
More information about Chandler’s new utility rates, including a monthly bill calculator, can be found at Proposed Utility Rates.
For questions or concerns, call 480-782-2280 or email Utility Billing.
Media contact:
Toni Smith
Marketing and Communications Manager
480-782-2701