Policy of Non-Discrimination

The City of Chandler does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities.

The ADA Coordinator has been designated to coordinate compliance with the non-discrimination requirements contained in the Department of Justice regulations implementing Title II of the Americans with Disabilities Act (ADA), including section 35.107. Information concerning the provisions of the Americans with Disabilities Act, and the rights provided thereunder, are available from the ADA Coordinator.

Website Accessibility Policy

The City of Chandler, Arizona, is committed to making compliant with the Americans with Disabilities Act. The City maintains its Web site to allow common accessibility, using standards set forth in Worldwide Web Consortium (W3C).

Most reports and publications that are made available on the City's Web site are available in html. In many cases, documents also are published using Adobe Portable Document Format (PDF). Multiple formats are provided to improve accessibility.

The City of Chandler welcomes comments on how to improve the site's accessibility for users with disabilities and is committed to making its Web site compliant with Conformance Level "Priority 1" of the W3C's accessibility ratings.

If you use assistive technology and the format of any material on our websites interferes with your ability to access the information, please contact Chandler's Communications and Public Affairs Department.

To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem the preferred format in which to receive the material, the web address of the requested material and your contact information.

Arizona Relay Service

The City of Chandler offers Text Telephone (TTY) or Telecommunications Devices for the Deaf (TDD) services for persons with speech or hearing impairments. Chandler staff also is trained in the use of the Arizona Relay System for the deaf, or 711.

ADA Request for Reasonable Accommodation

Access and Inclusion Solution Process 

The City has established a standard process to provide prompt and equitable resolution of complaints or requests pertaining to requirements of the ADA. These procedures are outlined in the Administrative Regulation CC Reg. CM-78.

ADA Transition Plan

In December 2020, the City completed an update of the City's existing ADA Transition Plan, as well as a complete Self-Evaluation of all City parks, facilities and public rights-of-way to ensure the City's programs and facilities are in compliance with federal ADA law. The 2016 ADA Transition Plan Update assessed all other City programs for compliance with ADA law, and the 2016 Transition Plan findings and recommendations for these programs are still in effect. The purpose of the Transition Plan is to identify and recommend corrections to programmatic, building, and infrastructure obstacles that prevent full access to City programs and services. The Transition Plan consists of a list of physical barriers present at the time of the Self-Evaluation and a detailed outline of the methods to be used to remove these barriers. 

The public is invited to review the City of Chandler 2020 ADA Transition Plan. Comments may be directed to the ADA Coordinator at 480-782-3402 (or 711 via AZ Relay Service) or