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The City integrated changes to the cost of service for Chandler utility customers to cover increasing costs for water, wastewater and solid waste services. The new rates were approved by the City Council on May 12, 2022 and were implemented on July 1, 2022. During a recent review, a typographical error was discovered, that caused erroneous rates being applied for wastewater services. This caused residential wastewater customers to be slightly undercharged, and non-residential and multi-family wastewater customers to be slightly overcharged. Although the financial impacts are not significant, the City wants its customers to be aware. Effective March 1, 2023, the correct rates will be applied. Residential wastewater customers will see an increase of 33 cents on the Sewer Base Fee line of their utility bill. Customers are not being charged retroactively for the error. Non-residential and multi-family wastewater customers will see a credit on their bill that will cover the overpayment amount retroactive to the July 1 implementation date. We regret any inconvenience that this might cause. For questions, call customer service at 480-782-2280. For information on the process taken to set July 1, 2022 rates visit Utility Rate Changes. |
Save Water, Save Money
The City offers rebate programs, water audits, workshops, and informational materials to help you save water and money. Call 480-782-3580 for more information.
Chandler's monthly water and wastewater rates remain among the lowest in the Valley
Municipal water and wastewater plants and operations are funded entirely through customer charges and development fees. As system maintenance, energy costs or capital needs change, the Chandler City Council must consider changes in water and/or sewer rates to help maintain service levels along with the financial integrity of the water/wastewater enterprise, which includes debt service coverage and cash reserve policy requirements.
Compare Chandler rates to other Valley communities
Current Water Rates
The amount customers pay for water is based on a monthly base charge and monthly volume charge. Base charges are the same amount every month, and depend upon the size of the meter installed. Volume charges are year round. Monthly volume charges are billed per one thousand gallons (kgals).
Effective July 1, 2022
Monthly Water Base Charges:
| Meter Size (inches) | Inside City | Outside City |
|---|---|---|
| 5/8 | $9.26 | $12.97 |
| 3/4 | $10.56 | $14.79 |
| 1 | $13.49 | $18.89 |
| 1 1/2 | $21.24 | $29.74 |
| 2 | $29.90 | $41.86 |
| 3 | $63.03 | $88.25 |
| 4 | $88.94 | $124.52 |
| 6 | $168.88 | $236.44 |
| 8 | $255.85 | $358.18 |
| 10 | $435.93 | $610.31 |
| 12 | $616.03 | $862.45 |
| Hydrant | $81.34 | $81.34 |
Monthly Water Volume Charges
Year Round Rates
| Volume | Inside City | Outside City |
|---|---|---|
| 0 - 10,000 gallons | $1.62 | $2.27 |
| 10,001 - 20,000 gallons | $2.11 | $2.96 |
| 20,001 - 60,000 gallons | $2.65 | $3.71 |
| 60,001+ gallons | $3.31 | $4.64 |
Year Round Rates
| Volume | Inside City | Outside City |
|---|---|---|
| 0 - 10,000 gallons | $0.89 | $1.25 |
| 10,001 - 20,000 gallons | $1.09 | $1.53 |
| 20,001 - 40,000 gallons | $1.49 | $2.09 |
| 40,001+ gallons | $2.25 | $3.15 |
Year Round Rates
| Volume | Inside City | Outside City |
|---|---|---|
| per 1,000 gallons | $2.17 | $3.04 |
Year Round Rates
| Volume | Inside City | Outside City |
|---|---|---|
| per 1,000 gallons | $2.70 | $3.78 |
Year Round Rates
| Volume | Inside City | Outside City |
|---|---|---|
| per 1,000 gallons | $0.75 | $1.05 |
Year Round Rates
| Volume | Inside City | Outside City |
|---|---|---|
| per 1,000 gallons | $2.19 | $3.07 |
Current Sewer Rates
Residential sewer customers pay a monthly base charge for sewer regardless of the amount of metered water use on the account. Nonresidential sewer customers pay a monthly base and volume charge. Base charges are the same amount every month. Volume charges are billed on each thousand gallons of metered water use.
Monthly Sewer Base Charges
| Customer Class | Type of Charge | Inside City | Outside City |
|---|---|---|---|
| Single Family | Monthly Base Charge | $27.65 | $44.24 |
| Multi-Family (per dwelling unit) |
Monthly Base Charge | $10.57 | $16.92 |
| Non-residential | Monthly Base Charge | $8.17 | $13.07 |
| Non-residential | Volume Charge Per 1,000 Gallons of Metered Water Use |
$3.73 | $5.97 |
Non-residential sewer customer classes include Commercial, Commercial Processing & Manufacturing, Medical Institutions, Educational Institutions, and Large Volume Industrial accounts. Outside City customers reside in unincorporated areas of Maricopa County, but within Chandler city limits.
Solid Waste Rate
| Customer Class | Type of Charge | Inside City |
|---|---|---|
| Covered Residence | Monthly Charge | $18.56 |
| Alley Service additional charge | $1.61 |
Taxes
| Local | State | Water Quality | Tax Rate |
|---|---|---|---|
| $0.0275 x (Meter Charge + Cons.) | $0.063 x (Meter Charge + Cons.) | $0.0065 x No. of Gallons | 2.75% |