Group inquiries refer to large groups, summer camps, and private organizations wishing to bring children without a guardian to a Chandler Aquatics facility. Advanced notice and a signed permit is required for these groups to visit. Groups must submit a request two weeks before their anticipated arrival date. Group visits are limited to 200 people, including children and staff.
This form is a request, and your group is not booked until you receive final confirmation from Chandler Aquatics. Please allow three business days from the date of the request for a response to your inquiry. Changes to your request must also be made two weeks before your confirmed visit date.
For more information or to submit a change, please contact the Program Coordinator at 480-782-2527.
Be sure to watch the Chandler Aquatics Pools Rules video with your group and chaperones before visiting.
Groups may request a reservation for the following aquatics centers and pools:
Groups without prior approval will not be permitted to enter the facility. Hamilton and Mesquite Groves Aquatic Centers are not available for group usage.
Groups are not permitted to arrive during the facility’s designated Free Swim Hours and $1 Family Swim.
Groups are charged the standard admission price.
- $1 per child (ages 2-17)
- $2.25 per adult
Groups must pay onsite the day of arrival.
Acceptable forms of payment are credit cards and cash.
Chandler Aquatics requires the following adult-to-child ratios of all Groups.
- 1:6 for children aged 5 - 17
The required ratios of chaperones to children must be met to be granted entrance into the facility.
All chaperones in the group must be in the water, assisting with supervision and enforcing the pool rules at all times.
Swim Safe 48
Children under 48 inches in height, or non-swimmers:
- All children under 48 inches in height must wear a blue wristband and remain within an arm's reach of their actively supervising parent/guardian, who is 15 years or older.
- All children under 48 inches and non-swimmers must stay in the shallow areas and are not permitted to use features such as: water slides, diving boards, rock wall, rope swing, and the Wibit.
- Life jackets are encouraged for non-swimmers. Life jackets are available at the lifeguard station if needed.
- Ratio Limit: Not to exceed 1 guardian to 6 children (1:6)
Pool Rules
- Authority of Pool Manager and Lifeguards: Follow all instructions from the Pool Manager and lifeguards, who have full authority over the facility. Guests must pay admission fees and follow all posted signage and City of Chandler health and safety regulations. Lifeguards are on duty to enforce rules and respond to emergencies.
- Active Supervision and Swim Safety: Children 9 years old and under must be accompanied and actively supervised by a parent/guardian, or someone who is 15 years or older. Children under 48 inches in height, non-swimmers, or those in life jackets must be within an arm’s reach of a guardian. Life jackets are required for deep-water access.
- Health and Hygiene Standards: Shower and use the restroom before entry. Guests with illness, open wounds, or infections are prohibited. Children not potty-trained and incontinent guests must wear swim diapers or tight-fitting plastic pants. In the event of a fecal incident, the pool will be cleared for 30 minutes.
- Safety and Personal Conduct: Running, horseplay, and diving (except from designated areas) are prohibited. Feet-first entry only. Abusive language, threats, or violence will not be tolerated.
- Equipment and Attire: Only U.S. Coast Guard-approved personal flotation devices are allowed; inflatable items are prohibited. Appropriate swimwear is required. Swim diapers are required for guests who are not potty-trained.
- Facility Restrictions (Alcohol, Glass, and Tobacco): This is a smoke-free (including e-cigarettes) and alcohol-free facility. Glass containers and animals (except service animals) are strictly prohibited.
- Food, Beverage, and Furniture: Keep all food, drinks, and chairs at least 10 feet away from the pool’s edge. Review the Outside Food and Beverage Policy for specific item and size restrictions.
- Privacy and Prohibited Actions: Cell phones and cameras are prohibited in locker rooms. Any photography or video recording in the pool area requires prior approval from the Pool Manager. Gates must remain closed/latched at all times. Professional private instruction is not permitted during public or lap swim hours.
- For additional park and aquatic facility regulations, please reference: City of Chandler City Code, Chapter 31 and Maricopa County Environmental Health Code, Chapter VI
On a restricted basis, the City of Chandler allows guests to bring their own food and beverages into our facilities. As our guest, you have three options for consuming food and beverage at our aquatic facilities. You may bring your own food and beverages with the restrictions listed at the bottom. You may utilize the on-site concessionaire if available. Or you may use the vending machines, which are at select sites only.
This policy covers public swim hours only; it does not apply to private rentals.
- One hard or soft-sided cooler per guest not to exceed 7” x 7” x 9” (six pack size) in dimensions is allowed.
- Briefcases, ice packs, and cooler inserts are not permitted. · Food items must either fit within the cooler or be brought in an 11” x 8” “brown bag” or sack lunch bag. Bags exceeding the 11” x 8” dimensions are prohibited, with no exceptions. Food in “brown bags” must be single serving and/or snack-type food.
- Beverages not to exceed 32 ounces include:
- Non-flavored/non-carbonated water in sealed plastic bottles is preferred. However, other liquids (iced tea, coffee, soda) will be allowed.
- Sealed, single-serving juice boxes or pouches.
- Formula/baby food.
- Items necessary for medical purposes.
- Pizzas or pizza in boxes, fried chicken in boxes, party subs, and other food items (such as cupcakes, cakes, etc.) that cannot be placed in a “brown bag” or give the appearance of party-type food are prohibited.
- No alcohol or glass containers are allowed.