CHANDLER, Ariz – The Chandler City Council has approved a two-year contract renewal for Chandler Flex, the city’s on-demand, shared transportation service. The renewed agreement with River North Transit, LLC (Via) will extend service from July 1, 2025, through June 30, 2027, at a cost not to exceed $3.315 million. Chandler Flex was originally launched in July 2022 to provide residents with convenient and flexible transit options.
During the first two years of service, Chandler Flex was funded by an A for Arizona Transportation Modernization grant using state funding. To fund the next two years of the newly approved contract, Congressman Greg Stanton worked to secure a $1 million Congressionally-Directed Spending (CDS) grant to fund up to 50% of the cost of Chandler Flex operations.
“Good transit drives economic development—and as one of the fastest-growing areas in the region, Chandler needs flexible and affordable last-mile transportation options. I was proud to work with Mayor Hartke to bring home federal funding to extend and expand the successful Chandler Flex program,” said Rep. Stanton.
Chandler Flex uses minivans to provide shared rides. Passengers can request a ride with a smartphone app and are picked up and dropped off with only a minimal walk to meet the vehicle and to arrive at a destination. Rides are typically shared with other passengers. The service area is generally bound by Chandler Boulevard on the north, Price Road on the west, Chandler Heights Road on the south, and McQueen Road on the east.
Since its inception, Chandler Flex has provided more than 100,000 trips. Positive feedback on surveys and an average 4.9-star rating (out of 5) demonstrates the popularity of Chandler Flex among riders.
“The City of Chandler is proving itself to be a leader in providing reliable, convenient and safe transit options,” said Mayor Kevin Hartke. “We are excited to continue to offer Chandler Flex ride share, providing transportation options for Chandler residents, students, workers and visitors.”
Media contact:
Jennifer Honea
Public Information Officer
480-782-2228