Chandler’s large water user rebate programs assist with water efficiency at multi-family, homeowner association and commercial/industrial properties. Chandler customers with an active water account can take advantage of these great programs. Our rebate programs include: up to $75,000 for large landscape grass removal (convert to low-water-use plants), up to $3,000 to install a smart irrigation controller, or 50% of the cost to install new water-efficient technology with real-time data alerts. Funds are limited and rebates will be processed in order of application date until funds are depleted. Please review the rebate policy guidelines before submitting an application.
Large Landscape Grass Removal Rebate Program Policy
This program encourages the installation of low-water-use, drought-tolerant plants (xeriscape) in lieu of grass. The program reimburses 25% of the total project cost, plus an additional incentive of $3 per square foot to remove nonfunctional turf, up to $75,000 total.
Eligibility
- Minimum of 5,000 square feet of grass must be removed unless all remaining grass is removed from the property
- Plant material in the conversion area must be listed on the Phoenix AMA Low-Water-Use/Drought-Tolerant Plant List and, at typical mature size, must provide a minimum plant canopy coverage of 50% or match the existing density
- The property must be landscaped prior to conversion; bare soil is not acceptable
Limitations
- Non-pervious materials such as black plastic sheeting, are not permitted in the rebate area
- Installation of artificial turf will be determined on a case-by-case basis, which will be discussed during the Pre-Application meeting.
- If artificial turf is used, it cannot exceed 1,000 square feet
- No fountains, pools, or other water-intensive features are permitted in the conversion area
Rebate Process
- Read the program policy and requirements
- Contact the Water Conservation Team to schedule a “Pre-Application” meeting prior to completing the rebate application
- Submit the Pre-Grass Removal Notice to Proceed Application, before pictures of area to be converted, scope of work including cost estimates, scale drawings with plant list, and W-9 to the Water Conservation Team
- Water Conservation Team will review the application. If approved, a Notice to Proceed will be issued to begin your project
- When your project is complete, notify the Water Conservation Team to schedule a final inspection
- When approved, a check will be issued to the address listed on your W-9
Applications are generally processed within 10 business days. Please note, funds are limited, and rebates will be processed until funds are depleted.
Apply for a Rebate
Apply for Rebate Notice to Proceed or Final Approval Policy
Resources for Getting Started
- Landscape Plants for the Arizona Desert
- Phoenix AMA Low-Water-Use / Drought-Tolerant Plant List
- Example Low Water Use Landscapes
- Xeriscape: Landscaping With Style in the Arizona Desert
- Guide to Hiring a Landscape Professional
- 10 Reasons Why Artificial Turf May Not Be What You’re Looking For
- Good Reasons to Take Out Your Grass
- How to Remove Grass
- How to Protect Established Trees
Large User Smart Controller Rebate Program Policy: $3,000 maximum
The Large User Smart Controller Rebate program encourages the installation of WaterSense-approved smart irrigation controllers, that provide a permanent reduction in the amount of water applied to landscapes. These irrigation controllers use current weather data and site conditions, such as slope, soil type, plant type, and more to apply the right amount of water to the landscape.
The rebate program reimburses 50% of the cost (tax & installation not included) to install up to five (5) controllers. Enhancements that improve the controllers’ water efficiency, such as soil moisture sensors and on-site weather stations, may be considered at the discretion of the Water Conservation Office.
To be eligible for a rebate:
- The controller must be listed on the EPA WaterSense Weather-Based Irrigation Controllers List
- Have not received a smart irrigation controller rebate in the past five years
- The controller must be purchased within one year of the application
To process your rebate, we require 3 images with the online application, including:
- An image of the receipt
- An image of the controller installed
- A screenshot of the watering schedule programmed on the mobile app for each controller
Applications are generally processed within 3-5 business days. Funds are limited. Rebates will be processed until funds are depleted.
Water Efficient Technology Rebate Program Policy
This program is intended to incentivize the installation of water-efficient technologies that utilize high-resolution data and real-time monitoring of system operation, providing alert notifications designed to reduce water use. The rebate reimburses up to 50% of the cost of the technology.
Water-efficient technology may qualify if it incorporates the following elements:
- Real-time monitoring of water using equipment
- Online platform to view water consumption and usage alerts
Qualifying Technology
- Remote read cooling tower controllers
- Water usage and leak monitoring and associated technology
- Submeters and associated technology
- Irrigation control system with controller, master valve, and flow sensor
Rebate Process
- Read the program policy and requirements
- Submit the WET Rebate Application, scope of work including cost estimates, and W-9 to the Water Conservation before the technology is installed
- Water Conservation Team will review the application and conduct a pre-inspection. If approved, a Notice to Proceed will be issued to begin your project
- When your project is completed, notify the Water Conservation Team to schedule a final inspection
- When approved, a check will be issued to the address listed on your W-9
Apply for a Rebate
Email completed applications to Water Conservation.
Applications are generally processed within 10 business days. Please note, funds are limited, and rebates will be processed until funds are depleted.


