Telecommunications & Utility Franchise

Safeguarding the public rights-of-way within the City of Chandler.

The City encourages development and recognizes utilities provide a valuable service to our citizens and businesses. We work with utility partners to find innovative solutions to meet infrastructure demands. The Telecommunications & Utility Franchise Division safeguards the public rights-of-way within the City of Chandler by:

  • Overseeing the activities of private utilities, wireless carriers and developers.
  • Issuing permits and performing inspections on private utility and wireless carrier activities in the right-of-way.
  • Working with our utility and wireless partners to maintain the highest level of customer service, safety, and aesthetic standards for our community.

Utility and other construction in Right-of-Way or Utility Easements 

The City of Chandler grants permissions for locating existing utilities and for construction or maintenance work in Public Rights-of-Way (RoW) and Public Utility Easements (PUE) by issuance of a permit per Section 46.2 of Part VII of the Chandler City Code. Requirements for Working in the City Rights-of-Way and Utility Easements can be found in the Utility Permit Manual.

Utility Coordination

The success or failure of many projects can be traced back to how well the utility coordination is handled during the design phase of the project. As many changes to what a project may or may not be able to become can be dictated by utility company standards, specifications and requirements, it is important to include all potential utility companies early in a projects design. Relaxed Planning and Zoning requirements such as the ability to build to the edge of a parcel does not relieve a developer of the requirement to allow space on that property for important electrical equipment such as switch cabinets, transformers, fuse cabinets, capacitor banks, and even the safety and work zone clearance space required around those cabinets.  

Small Wireless Facilities in Right-of-Way

The City of Chandler is now accepting applications for Small Wireless Facilities (SWF) in the City's Right-of-Way (RoW). Applications for the Wireless Provider Right-of-Way License Agreement and Preliminary Site Review Applications can be submitted and processed concurrently. Providers may begin installing small wireless facilities once each site permit is approved. 


Macro Wireless Facility Use Agreements

Below, you can find the use applications for macro wireless facilities in the right-of-way and on City-Owned Parcel: 


Telecommunications & Cable Licenses, and other Utility Franchise and Use Agreements

The City of Chandler negotiates and administers utility franchise agreements and telecommunications licenses to ensure the City receives fair compensation for the private use of public rights-of-way. The Telecommunications and Utility Franchise Division provides collection services for these Agreements and investigates claims for damages to City property.  The division advocates for the public interest in community technology by providing support and resources to promote digital inclusion for all. For the Application and Instructions to submit for a Telecommunications or Cable License, or other Utility related Franchise or Use Agreement see this document:


Electronic Plan Review

The City can receive, review, and return engineering designs electronically.  Customers can register, set up a log-in and password. First-time users of the system are encouraged to call the city to speak with staff that can assist them.  The City will continue accepting printed plans but will be encouraging customers to begin using the online system.


Contact: or 480-782-3080

Unified Development Manual Section 8: Engineering Design Standards and Policies Manuals


See section 7.1 of the City Fee Schedule:  

Chandler Fee Schedule

The markings you see painted on the ground are required by law.
Please see the Arizona 811 website for more information:  

Understanding Utility Marks in Your Neighborhood

To report a problem to the City, please fill out the form below: 

Contact Chandler Form, or

Download our City of Chandler PublicStuff app.